Welcome to ThePhoneSmart! By accessing and using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
  • We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page.
  • Unauthorized use of this website may result in legal action.

2. Product Information & Pricing

  • We strive to provide accurate product descriptions and prices, but errors may occur. In such cases, we reserve the right to cancel or modify orders before shipment.
  • Prices are subject to change without prior notice. Discounts and offers may be limited-time only.
  • All mobile phones and accessories sold are 100% genuine and brand new, unless stated otherwise.

3. Orders & Payments

  • We accept multiple payment methods, including credit/debit cards, bank transfers, and Cash on Delivery (COD) (where applicable).
  • Orders are subject to verification. If payment is incomplete or suspicious, we reserve the right to cancel the order.
  • Once an order is placed, cancellation requests can only be made before shipment.

4. Shipping & Delivery

  • We offer free delivery on all orders within eligible locations.
  • Estimated delivery time depends on your location and product availability. Delays may occur due to unforeseen circumstances.
  • Once shipped, the customer is responsible for tracking their order.

5. Returns & Refunds

  • We offer a 50-day return policy for eligible products.
  • Products must be returned in original condition with all accessories and packaging.
  • Refunds will be processed within 7-10 business days after approval.
  • We reserve the right to reject returns if the product is used, damaged, or missing original packaging.

6. Warranty & Repairs

  • Manufacturer warranty applies to all applicable products. Warranty terms vary by brand.
  • If your product is defective, you may contact us or the manufacturer for warranty claims.

7. Limitation of Liability

  • ThePhoneSmart is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  • We are not liable for delays in delivery due to external factors (e.g., courier issues, natural disasters).

8. Privacy & Security

  • Your personal information is collected and processed as per our Privacy Policy.
  • We take strict security measures to protect your data, but we cannot guarantee absolute security.

9. Governing Law

  • These Terms & Conditions are governed by the laws of [Your Country/State]. Any disputes shall be resolved in the jurisdiction of [Your Location].

10. Contact Us

For any questions regarding our Terms & Conditions, you can contact us at: